Unfortunately the article said he just put in his credentials anyway, even though his password manager wouldn’t autofill for him. Pretty stupid, but at least he acknowledges it
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I saw the need help signing in option. But after entering name and phone number, I had to enter last 4 of SSN, which I think is harder to find out
Additionally, afterwards I got an email that my user ID was requested
https://youtu.be/M8oibBJTEpc