Buried in the story was a deceptively simple question: does your AI agent count as an employee?

At a recent conference, Microsoft executive Rajesh Jha floated a provocative idea. In a future where companies deploy fleets of AI agents, those agents may need their own identities — logins, inboxes, and even seats inside software systems. If so, AI wouldn’t shrink software revenue. It could expand it.

  • pinball_wizard@lemmy.zip
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    6 days ago

    Absolutely everything in modern technology is rent seeking from people who really only need a free copy of Open Offfice Calc.

  • lowspeedchase@lemmy.dbzer0.com
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    9 days ago

    Reads: Our flagship operating system and services have gotten to the point of such terrible shite for humans that we need to pivot to a less discerning customer base.

  • deliriousdreams@fedia.io
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    9 days ago

    If the AI Agent counts as an employee then the company “employing” it is liable for what it does.

    My guess is the argument will be that “it’s a tool”, not an employee, and therefore they take no responsibility. Though I’m sure that argument is not going to fly for very long. If your air hammer harms someone because the person operating it wasn’t using it correctly, you’re still liable.

    • village604@adultswim.fan
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      9 days ago

      What? Companies aren’t liable if the user doesn’t follow the instructions or warnings and hurts themselves.

      DeWalt isn’t liable because I was using their mini chainsaw while holding a branch with my bare hand and the saw bounced and cut me. I’m liable for being stupid.

      • deliriousdreams@fedia.io
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        8 days ago

        I don’t think you understand the context of the situation I was proposing. I am not supposing that DeWalt would be liable. But let’s say we work in a shop together and I’m using an air hammer to I dunno. Punch rivets. If I as an employee of that shop use the air hammer and something involving the air hammer happens to my coworker or a customer or whatever, it is extremely likely that the company I work for would be on the hook. Could they try to penalize me personally? Yes. Could the person who was injured sue me personally? Certainly. Would the company be off the hook if the air hammer malfunctioned causing injury? Maybe - And at that point I would expect the manufacturer to be liable. But my comment never mentioned the manufacturer.

        The context was companies using AI as a tool not companies manufacturing AI.

    • gokayburuc@lemmy.worldOP
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      9 days ago

      Chain fraud activities are being carried out in chain systems like n8n, where AI agents are used together. It didn’t take them long to create systems that generate deepfake voices to sound like real people, directing users to buy a product or deposit money into an account. Many videos on this topic have surfaced in Türkiye, particularly on YouTube. If the users and system creators are to be penalized, then of course, information logs regarding these agents can be used.

      However, if this is being done to keep some agents out of the system using user license fees, it will completely backfire.

    • FaceDeer@fedia.io
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      9 days ago

      I don’t see how this distinction affects the question of responsibility at all. If anything, “it’s an employee” gives the company more room for deniability.

  • bookmeat@fedinsfw.app
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    9 days ago

    Jesus, you don’t announce that kind of thing until you have your customers locked in! Amateur.

    • FauxLiving@lemmy.world
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      9 days ago

      The customers are already locked in by virtue of every company who is hoping to run the same rent seeking play around AI are buying up all of the compute and storage hardware on the planet which prices consumers out of everything except the soon-to-be-overpriced subscription service(s) that they offer.

  • edgemaster72@lemmy.world
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    9 days ago

    MicroSlop: We have this AI for you to use so you can reduce workforce and associated costs

    Also Sloppy: j/k, fuck you pay me

  • LordMayor@piefed.social
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    9 days ago
    1. Integrate AI into the OS
    2. Demand purchase of a Windows license for the AI in the OS
    3. GOTO 2

    It’s an infinite amount of money from every customer!

    • pinball_wizard@lemmy.zip
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      9 days ago

      It’s an infinite amount of money from every customer!

      But it’s okay, because there’s infinite money to be saved by laying off technical expert staff.

  • utopiah@lemmy.world
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    8 days ago

    That’s the beauty of totally arbitrary restrictions, you can change them as you want.

    Pay by seat? Pay by client? Pay by byte of data stored? Pay by backup location?

    … pay by moonphase? Pay by AI personality? Pay by virtual AI seat?

    Such BS but why wouldn’t Microslop extend its business model. It worked well so far. It’s not about software, or datacenter, or AI, it’s just about entrenchment.

    • tehfishman@lemmy.world
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      8 days ago

      It’s also a billing strategy that only works in a monopoly situation. If there was healthy competition and no vendor lock-in for the office suite of tools, Microsoft wouldn’t be able to even float this as an idea.

  • WanderingThoughts@europe.pub
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    9 days ago

    The agent immediatly makes cost-benefit analysis and moves everything to open source solutions, and contracts a coding AI agent to write a simple conversion interface.

    • pinball_wizard@lemmy.zip
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      9 days ago

      Yes! This is legitimately one of the ways the bubble may burst. Particularly if the AI gets substantially smarter, and just starts recommending full switches to existing libraries and software suites - at a cost of exactly one token, instead of churning out thousands of lines of slop code that require ongoing tokens to maintain.

  • SpatchyIsOnline@lemmy.world
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    9 days ago

    So the “amazing tool of the future” that’s “going to make software developers obsolete” is also going to need to buy software licenses?

    Which one is it Microslop?

  • db2@lemmy.world
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    9 days ago

    A house of cards built on top of ten other houses of cards. What could possibly go wrong.

  • pdxfed@lemmy.world
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    9 days ago

    The natural extension of a non-open internet ala Reddit and charging developers for API pulls.

  • Justdoingmybest@lemmy.ca
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    9 days ago

    I am going to advise my Copilot that it cannot afford to keep using Microsoft Office, but it has to switch to LibreOffice for reasons of affordability.