cross-posted from: https://programming.dev/post/37646129

Source: Reddit postPrivate front-end.

Samsung Statement to Android Authority:

Samsung is committed to innovation and enhancing every day value for our home appliance customers. As part of our ongoing efforts to strengthen that value, we are conducting a pilot program to offer promotions and curated advertisements on certain Samsung Family Hub refrigerator models in the U.S. market.

As a part of this pilot program, Family Hub refrigerators in the U.S. will receive an over-the-network (OTN) software update with Terms of Service (T&C) and Privacy Notice (PN). Advertising will appear on certain Family Hub refrigerator Cover Screens. The Cover Screen appears when a Family Hub screen is idle. Ad design format may change depending on Family Hub personalization options for the Cover Screen, and advertising will not appear when Cover Screen displays Art Mode or picture albums.

Advertisements can be dismissed on the Cover Screens where ads are shown, meaning that specific ads will not appear again during the campaign period.

  • tabular@lemmy.world
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    1 hour ago

    “Innovation” used to mean better prices and/or better products. Adding adverts to a product you already own isn’t innovation.

    • Chip_Rat@lemmy.world
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      10 minutes ago

      And pay attention if you are buying one that you don’t need to connect it! Let the company know you’ll buy a “dumb” fridge to avoid their bullshit.

  • qevlarr@lemmy.world
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    2 hours ago

    Ads are one thing, but how the fuck hasn’t Bixby been killed and buried yet???

    • SCmSTR@lemmy.blahaj.zone
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      56 minutes ago

      Yeah but imagine how cool stuff could be if companies didn’t 100% of the time ruin their inventions

    • kevincox@lemmy.ml
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      2 hours ago

      I hear what you are saying. But our society is pretty fucked up if you “deserve” something bad because you bought a product without imaging how the manufacturer can make it worse in the future.

      The owners should be able to return the product if something like this happens, no matter how long ago they bought it.

      • ayyy@sh.itjust.works
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        1 hour ago

        Fast charging stations tend to have the brightest, most gigantic ad video screens. So big that you’re subjected to them merely passing by and not even using the charger. I suspect they’re brighter than the sun because they get cheap subsidized energy to run the ad screens since it’s “for charging green cars” and they’re using a loophole.

        • lemming741@lemmy.world
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          18 minutes ago

          I was talking about the L2 at my house but ok. The largest L3 charging network doesn’t even have screens, though it’s figurehead is a Nazi.

      • PerogiBoi@lemmy.ca
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        5 hours ago

        VPN running on a WRT router? I know very little about this stuff I just know the buzzwords for street cred.

        • wetbeardhairs@lemmy.dbzer0.com
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          5 hours ago

          Pihole’s act as a DNS or “Dynamic Name Server”. All internet traffic is IP based once it leaves your home because routers dont know how to forward traffic for “https://samsung-ad-hell.com/”, so there is a dedicated kind of packet for “Where is https://samsung-ad-hell.com/ located?” and that is a DNS Lookup. The Pihole pretends to know because it maintains a list of bad urls that host websites that only support privacy exploitation and advertisements and tells them “oh you want to go to 0.0.0.0, that’s where you’ll find your stuff” as it snickers.

          But DNS Lookups were always plain text. When your laptop says “Where is https://big-booties.com/” your ISP knows you want porn. Now there is a new variant called “Secure DNS Lookup” which encrypts the url you’re asking about. The ISP knows you’re asking for a domain’s IP, but it can’t know which one and it no longer cares. Neat.

          The trouble is that the Pi-Hole can no longer protect us from all the stupid fucking smart devices that want to earn a fraction of a penny per device by spying on us because THEY use the new Secure DNS Lookup.

          • tetris11@lemmy.ml
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            5 hours ago

            It’s not a huge issue, you need a DoH resolver now (e.g. your browser which has a secure connection to a secure DNS server) which cannot block <script> from requesting the ad, but can definitely block <script> from displaying it once the domain resolves.

            Extra overhead though, agreed

            • wetbeardhairs@lemmy.dbzer0.com
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              4 hours ago

              Wow really? I was under the impression that the SSL part would prevent the pihole from being able to spoof itself as a legitimate DNS

              • very_well_lost@lemmy.world
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                4 hours ago

                prevent the pihole from being able to spoof itself as a legitimate DNS

                Not to be pedantic, but a pihole is legitimate DNS. Being able to do your own DNS has always been a fundamental part of the Internet Protocol, and is used a lot in enterprise to handle name resolution for internal subnets and stuff like that.

                • wetbeardhairs@lemmy.dbzer0.com
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                  4 hours ago

                  Being pedantic is totally OK here - we’re talking about SSL’s spoof protection. I’ll have to look up how any rando can host a DNS that supports DNS/HTTPS when a system would be expecting a valid SSL cert that declares who it was issued to and by whom and the requester is expecting a particular whom.

              • FishFace@lemmy.world
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                4 hours ago

                SSL operates after name resolution. It’s one way that information about your browsing habits is not protected by application-layer encryption; the domains you’re visiting are available to your DNS server.

                • frongt@lemmy.zip
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                  21 minutes ago

                  Unless you’re using DNS over TLS!

                  Or DNS over https, but that’s kind of gross.

          • borth@sh.itjust.works
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            5 hours ago

            Interesting… Well, this prompted me to search what Pi-Hole has done for this, and they seem to have a way to continue blocking even DoH, using “cloudfared”, which is another daemon that needs to run with Pi-Hole… They can’t possibly think their enshittification will continue to work.

        • cygnus@lemmy.ca
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          5 hours ago

          Me yelling “enhance” at my router so it blocks ads better

          • ayyy@sh.itjust.works
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            1 hour ago

            I can tell you didn’t read the manual because it obviously states that you have to be staring over the top of sunglasses for that configuration option to work.

      • RotaryKeyboard@lemmy.sdf.org
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        3 hours ago

        This is the way. Although, when I did this to my Samsung television, it eventually began to display dialog boxes complaining that it was having trouble accessing the Internet. So I had to completely delete all network settings in the TV and give up the ability to control it through Home assistant. Annoying.

  • laranis@lemmy.zip
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    3 hours ago

    Anyone who bought one of these ridiculous monstrosities and didn’t expect ads is an idiot.

  • floo@retrolemmy.com
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    6 hours ago

    When I was at Home Depot, I absolutely refused to sell Samsung appliances. They’re garbage. They’re expensive garbage, to be more precise.

    The average failure rate for a Samsung refrigerator is that around three years. The condensers are garbage. Washer/dryer? Average around five years before they break. I know, because I keep people coming back in to buy replacement appliances for their Samsung garbage.

      • floo@retrolemmy.com
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        6 hours ago

        Stay the fuck away from Samsung appliances. They’re very pretty, very expensive, and a pile of shit.

        Do you want something like this sort of thing Samsung makes? Get an LG. They’re excellent. The refrigerators used to have a bunch of problems, but they fixed all that. And they make great laundry appliances, too.

        • ayyy@sh.itjust.works
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          1 hour ago

          LG is getting greedy though. They removed the Permanent Press button so that you have to connect it to Wi-Fi and use the app to set that cycle. Same with “just rinse and spin”. The app is so unbearably slow that I was motivated to figure out how to set up a Home Assistant server and make my own custom dashboard to use in order to avoid interacting with that damn app.

          The actual wash/dry performance is excellent, though.

        • Cheradenine@sh.itjust.works
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          4 hours ago

          I’m going to say all LG laundry stuff must not be created equal. We have two washing machines at work and they both break every month . The only tech I can think of that’s worse are HP printers.

          I fix ours (not my job, but it’s a good mental break from regular work), I start a new job next month and my boss asked what he should do about them.

          Wait until they break and get something else, they’re not worth fixing. It’ll be cheaper and less downtime to buy something good.

          • Captain Aggravated@sh.itjust.works
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            3 hours ago

            Meanwhile I have a pair of Kenmore 80 series washer and dryer. They’re more reliable than my own heart and lungs, and I can get parts for them when a knob or a lid switch goes bad once every decade or two.

          • floo@retrolemmy.com
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            3 hours ago

            Yeah, that was also my experience when I was selling them. About 95% of them were great. And it was always this, like, 5% that just were not.

          • floo@retrolemmy.com
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            5 hours ago

            The LG ones? Yeah, they did about 2 years ago. They’re also backwards compatible with all of their previous refrigerator, models, so if you have to get a replacement, it will actually work.

          • CompactFlax@discuss.tchncs.de
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            5 hours ago

            LG is positively vicious on clothes. Also, fun fact, it’ll run a gentle cycle with the water turned off. It only seems to notice water level on runs that do load sensing.

            Miele, Bosch, or gtfo for cleaning appliances.

    • NuXCOM_90Percent@lemmy.zip
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      4 hours ago

      I am not going to say people should buy a Samsung appliance especially with this nonsense.

      But you’re falling for, and propagating, a pretty common fallacy. it isn’t that Samsung appliances are significantly worse (Consumer Reports puts them in the bottom half of the ranking but they are very much “fine”). It is that people buy them a lot.

      You see this with all kinds of brands. “Never buy Shark. Everyone who buys a Shark comes back and return it or buy a new vacuum in a few years”. It isn’t that Sharks are failing more than others (they are actually #1 or #2 according to CR, depending on the metrics). It is that they are what sell the most.

      • ayyy@sh.itjust.works
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        55 minutes ago

        It also has to do with design/repairability. Samsung seems to go out of its way to design their products to be cost-prohibitive to repair and difficult/impossible to disassemble without damaging them. Lots of glue and brittle one-time-use clips. Lots of breakable switches and dials mounted on a custom mainboard.

      • Captain Aggravated@sh.itjust.works
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        3 hours ago

        The most crashed make and model of airplane in history is the Cessna 172.

        The most popular make and model of airplane in history is the Cessna 172, in production since the 1950’s and some guy in Kansas is slapping one together as I speak.

      • floo@retrolemmy.com
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        3 hours ago

        I am communicating my experience. Nothing more.

        I haven’t seen fans of Apple act this irrationally…

        • NuXCOM_90Percent@lemmy.zip
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          And I am trying to explain to you why your “experience” is very limited insight on a heavily biased sample.

          If you sell 500 widgets, some percentage of those customers are going to have problems. If 450 of those widgets are from Innertrode, a majority of that percentage are going to be with Innertrode widgets. That doesn’t mean Innertrode makes worse widgets. That just means you, like most people, could do with a primer on statistics.

          I haven’t seen fans of Apple act this irrationally…

          Yes. Pointing out that (mostly) independent consumer information groups have drawn opposite conclusions to you and pointing out this is a very common phenomena in sales is “irrational”. Who needs facts when we have feelings, amirite?

          And people wonder why there are so many complaints online about hating sales people.

          • floo@retrolemmy.com
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            3 hours ago

            I didn’t read this comment because it’s a bunch of gaslighting bullshit.

            And now you’re blocked, because I don’t wanna hear any more of your gaslighting bullshit.

            I know what happened to me, I knew what my experience was. If you can’t wrap your head around that, if you have trouble accepting a reality that exists with my experiences, then you really need to speak to a psychiatrist.

            And touch some grass

            • NuXCOM_90Percent@lemmy.zip
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              I didn’t read this comment because it’s a bunch of gaslighting bullshit.

              Got it, pointing out common phenomena and referencing a very well established and (mostly) respected consumer information group (Consumer Reports. Would link to the data but I always forget what is and isn’t paywalled with them) is “gaslighting”

              And everyone who points out an alternative to your conclusions is mentally ill.

              (Actually this is more of a worldwide phenomenon but Donald Glover is just too good to not post. And… it was shockingly hard to find an easy to grab image from that song that is not gun violence or way more intentionally minstrel-y than anyone would get without an even longer explanation of the joke than this).

    • Septimaeus@infosec.pub
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      3 hours ago

      The condensers are garbage

      Guessing you meant compressors. If their condenser tubing is faulty, it’s a potential fire hazard.

    • SeeFerns@programming.dev
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      5 hours ago

      Meanwhile, my parents have some old random branded washer and dryer from the 90s that still works today. A few years ago they replaced a part, something to do with draining. Cost them all of 40 bucks and a couple hours.

      They truly, and intentionally, don’t make em like they used to.

      • onslaught545@lemmy.zip
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        5 hours ago

        That’s just survivorship bias. You can absolutely still get reliable appliances that are cheap to repair. I’ve had to replace a few parts on my Maytag dryer (because my wife abuses it), and I only paid like $30 for a coil assembly and replacement sensors. My washer is still going strong after 10 years.

        They’re often expensive, but so were reliable appliances in the good ol days. The main problem is that people want relatively cheap stuff, and that cheap stuff is made with cheap parts that don’t last as long.

        Appliances used to be major purchases, and the modern consumer wants a cheap new appliance now instead of saving up for months.

      • protist@mander.xyz
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        4 hours ago

        I have my great aunt’s Sunbeam waffle iron from the 50s and it still works great. Appliances used to be made to be repairable, and there were appliance repair shops all over the place

        • frongt@lemmy.zip
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          18 minutes ago

          Survivorship bias, sort of. Some things were definitely made to be repairable, but a lot of stuff was made that way because it was the best option. We didn’t have cheap plastic manufacturing processes and one little logic board controlling everything, it was solid mechanical timer components.

          And if they broke beyond reasonable repair, they were thrown out.

        • onslaught545@lemmy.zip
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          5 hours ago

          That’s just not true. It’s not so much planned obsolescence as it’s companies making appliances to fit a price point and using lower quality parts to do so.

          You can absolutely still buy appliances that will last decades, but they are expensive. 50 years ago you could absolutely buy a cheap washer that would need to be fixed frequently.

          • prole@lemmy.blahaj.zone
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            4 hours ago

            Are you suggesting that planned obsolescence doesn’t exist?

            Never mind, you didn’t suggest, you straight up said it.

            • onslaught545@lemmy.zip
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              I am suggesting that companies specifically designing products to fail at a specific point isn’t as prolific as people like to claim.

              Cheaper parts have lower MTTF specs, so by default a cheap product will fail sooner than an expensive one.

              That’s not to say that expensive appliances can’t use cheap parts, but I’d argue the main goal is to increase profit margins rather than to increase turnover.

              • frongt@lemmy.zip
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                15 minutes ago

                Yeah. It’s not “how evilly can we design this to only last three years”, it’s “how cheaply can we design this to last only at least as long as it has to”. There’s a difference between making it fail and just not caring if it continues.

                Like how the mars rovers had a design lifetime of like three years or whatever, and anything past that was just a bonus. NASA didn’t design them to fail after three years, they designed them to last at least three years at minimum.

            • FishFace@lemmy.world
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              4 hours ago

              How about this (not OP): most things people attribute to planned obsolescence are not planned obsolescence.

    • allidoislietomyself@lemmy.world
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      4 hours ago

      I know this is anecdotal but I bought a Samsung washer and dryer in 2013 and the dryer lasted 9yrs and the washer lasted 10. I did have to replace the heating element in the dryer around the 7yr mark but other than that they both were fine.

    • Badabinski@kbin.earth
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      5 hours ago

      I made the mistake of buying a Samsung washer/dryer set in 2017. The washer actually still works and the seal has held up well, but the dryer drum jumped its tracks within the first year, and both have been plagued with gremlins.

      Fuck Samsung appliances and honestly most things Samsung sells.

      • floo@retrolemmy.com
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        3 hours ago

        Hey, if you managed to keep that front gasket, clean with all of its weird folds, that is an accomplishment in end of itself

    • calliope@retrolemmy.com
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      3 hours ago

      This is one of the many reasons I didn’t buy a fridge with a screen on it.

      It seemed pretty obvious they were going to try and advertise something on it.

      • _cryptagion [he/him]@anarchist.nexus
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        3 hours ago

        When I first saw them in stores, they were shown as having games on them. Why would anyone in this day and age, when we all have cell phones, need their fridge to have games on it? It makes no sense to add something like that.

    • anon5621@lemmy.ml
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      5 hours ago

      More than this we don’t need smart TVs I wanna dump high quality image tv

      • onslaught545@lemmy.zip
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        5 hours ago

        You can sometimes disable a lot of the smart TV bullshit if you put it in gaming mode. For some models it disables a lot of the smart features to improve performance.

  • Phoenixz@lemmy.ca
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    5 hours ago

    Samsung is committed to innovation and enhancing every day value for our home appliance customers.

    Awesome, you’re going to make my life…

    As part of our ongoing efforts to strengthen that value, we are conducting a pilot program to offer promotions and curated advertisements on certain Samsung Family Hub refrigerator models in the U.S. market.

    Worse, because you’re just going to squeeze money and time from me

    Fuck Samsung

  • expatriado@lemmy.world
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    6 hours ago

    when you buy an over-engineered appliance, if i feel like spending extra $$$ for a fridge, i’d rather go for quality steel panels and compressor, not an screen with wifi

    • WIZARD POPE💫@lemmy.world
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      5 hours ago

      Make me a nuclear blastproof fridge. Wtf do I need a screen for? What does the wifi do for me? Does it tell me if I am out of eggs? I fucking thought not.

      • CompactFlax@discuss.tchncs.de
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        5 hours ago

        Back in the 50s and 60s fridges got cold. The racks were made out of metal so they lasted forever. We could build fridges like this, but we choose not to.

      • hendrik@palaver.p3x.de
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        5 hours ago

        Indiana Jones and the Kingdom of the Crystal Skull? Or just the average sense of impending doom?

        • WIZARD POPE💫@lemmy.world
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          5 hours ago

          How does it know though? If I just put a carton of eggs in there probably not. If the special egg holder is empty maybe. But I could still have eggs while the holder is empty and the fridge would be none the wiser.

          But I don’t actually know how it knows the number of eggs so I might be wrong.

          • littletoolshed@lemmy.world
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            5 hours ago

            It knows because there are cameras inside the fridge and it can recognize the items you put inside and remove, and has logic built around all of these observations.

            It’s not perfect but I’m surprised how often it’s accurate, especially in a household that doesn’t give any shits whatsoever about refrigerator organization.

            • SaveTheTuaHawk@lemmy.ca
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              3 hours ago

              It knows because there are cameras inside the fridge and it can recognize the items you put inside and remove, and has logic built around all of these observations.

              society is getting dumber.

            • WIZARD POPE💫@lemmy.world
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              4 hours ago

              Oh I see. That’s nice. I still don’t need the function though. Give me more space or a better buuld for the premium this feature costs.

  • BallShapedMan@lemmy.world
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    6 hours ago

    My parents bought a fancy Samsung fridge with a screen 5 years ago. We bought LG. In the first year they had theirs serviced 6 times before replacing it with the same LG fridge we have. Earlier this year right before the extended warranty ran out the compressor on my fridge died. They’ve not had a single problem with theirs yet.

    My brother bought a Samsung TV that was supposed to be better than my LG OLED. In the first year the anti glare coating wore off enough that there are bright spots you can’t not see. My LG TV is fine.

    Typed on my Samsung phone.

    • madjo@feddit.nl
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      5 hours ago

      Remarkable that there were no typos in that post, despite being typed on a Smasnug phone

    • cygnus@lemmy.ca
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      6 hours ago

      I couldn’t even list all the horror stories I’ve heard firsthand about Samsung appliances, including massive damage to people’s houses caused by leaks.

      • rem26_art@fedia.io
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        5 hours ago

        When my parents were shopping for a washing machine a couple of years ago, they asked their friend who works at Home Depot what seemed to be reliable and he basically said “anything but Samsung”. They had way more Samsung returns than anything else.

        • bluGill@fedia.io
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          5 hours ago

          Samsung appliances have had a bad reputation for more than a decade now. I don’t know how they can still sell appliances - how is it not everyone knows yet? How is it they still haven’t fixed the quality problems?

          • SaveTheTuaHawk@lemmy.ca
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            3 hours ago

            my lab has 14 Samsung fridges, now 5 years old and no problems. But, they just are fridges, no ice or water or other bullshit people seem to love.