bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 14 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square180fedilinkarrow-up1920arrow-down17
arrow-up1913arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 14 days agomessage-square180fedilink
minus-squarepinball_wizard@lemmy.ziplinkfedilinkEnglisharrow-up8·14 days agoPlus the halucination risk.
Plus the halucination risk.