I want to delete my Disney plus account but their app and website force some ad for their latest subscription deal. My account settings are not accessible anywhere. When I am logged in and refresh the page, I can briefly see my avatar in the top right corner before the ad comes up. According to Disney’s instructions, I need to use that to access my account configuration and delete it.
Is this a denial of my right to erasure granted by the GDPR? Should I report this to some authority? If yes, who is that authority?
I had to contact customer service by email to delete my account, of I recall correctly.
I suspect that Disney pays bottom dollar for login technologists. Their account management is atrocious.
This was the the only way I could delete my account
Maybe its shit by design
Amazon is good at this aswell, how does it come 2 massive companies can make it hard to delete ur account? Whilest smaller ones make it easy af. Privacy guards of countries need to be way more aggressive towards big tech companies
Are you using an ad blocker? Have you tried using a JavaScript blocker like NoScript? Is the ad preventing any kind of navigation (like, is it hiding controls and on a timer)?
I am using Firefox. I tried to disable the cookie protection and their website still does not work
try another browser like chrome.
On Chrome it does not work either