“Chatbot developers and retail giants are battling over user data as they lay the foundation for a future in which AI agents can do all your online shopping for you.”
It’s strange how we’ve moved from mall shopping to online shopping to now AI shopping for us
So I’m curious what people think of this.
There’s consent from the shopper and the retailer, so it’s not unethical, but obviously the model developers are going to enshittify and try to extract as much value as they can.
I ask because just this morning I got an offer to work on exactly this.
Two parties can enter an willingly agreement that’s ultimately harmful for both. For the shopper it will limit choice and for the retailer, they’re signing their own death warrant.
I’d say it’s the same as giving kids access to your credit card, only they’re not your kids and they’re dumber than you are.