“Chatbot developers and retail giants are battling over user data as they lay the foundation for a future in which AI agents can do all your online shopping for you.”
It’s strange how we’ve moved from mall shopping to online shopping to now AI shopping for us
Thank Amazon and Walmart, and consumers choosing an artificially cheap product over a curated experience and knowledgeable staff.
I mean the brick and mortars sorta ruined the knowledgeable staff thing themselves although admittedly they had that issue where folks were deciding at the store and purchasing online. They really should never have allowed the tax exempt thing and forced online to compete on an even plane.